FREQUENTLY ASKED QUESTIONS
Q. WHAT IS THE AGE LIMITATIONS FOR RENTING A CAR FROM YOUR COMPANY ?
A. For hiring a car from our company the driver must be a minimum 23 old and maximum 70 years old. A valid EU or International driving license held at least 1 year is required..
Q. WHAT DRIVING LICENSE DO YOU ACCEPT ?
A. We accept only valid driving license issued in EU or International.Other driving licenses are not acceptable.
Q. DO I NEED A CREDIT CARD TO RENT A CAR FROM YOU ?
A. No, there's no need of a credit card.Payment can be performed upon arrival either by cash or by credit card.
Q. HOW I KNOW THAT MY RESERVATION IS CONFIRMED OR NOT ?
A. After we receive your order a representative will confirm or decline your order(depend the availability) and will send you a notification email within 24 hours..
Q. CAN I PICK UP A CAR IN ONE LOCATION AND DROP OFF IN ANOTHER ?
A. Yes, we can collect the car from a different than the pick up location. Extra charges may applied.
Q. WHAT SHOULD I HAVE WITH ME WHEN I PICK UP THE CAR ?
A. At the pick up date you must have with you:
a) A valid driving license
b) A valid passport or ID card.
Q. HOW WILL I FIND YOUR EMPLOYEE AT THE AIRPORT OR AT MY ACCOMMODATION ?
A. If you ordered to pick up the car at the Airport, our employee will be waiting for you upon arrival at the Arrivals Hall(Exit Gate B) and will be holding a banner with your name on it. If you ordered the car to be delivered to your accomodation,then you will meet in front of the reception at the provided date and time of the rental order.
Q. WHAT IS YOUR FUEL POLICY ?
A. You must return the car back at the same fuel level as it was given to you otherwise any difference will be charged.
Q. DO YOU HAVE ROAD ASSISTANCE ?
A. Yes, we provide 24/7 road assistance service for all inherent mechanical faults related to the vehicle specified in the rental agreement document.For all other roadside assistance call outs including refueling,keys loss and keys locked in the vehicle a service fee will will be charged.
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